Listening to your customers–what a concept!

Reacting To:  Microsoft reverses Xbox One online check and used games policies following backlash

Thank you, Microsoft, for actually listening to your customers.  After so many of them complained about your draconian online policy, they finally saw the light and realized they need to rethink their decision.  Microsoft could have easily kept their arrogance, telling their customers to just deal with the decision.  They didn’t make it in a vacuum – there were definitely new features and benefits this policy would introduce (like their family-sharing feature, full hard drive installations of the games), but the price was too much for many (including soldiers stationed in areas without pervasive internet).

Some companies – like Apple – can get away with the “just deal with it” attitude, but not Microsoft, not when Sony is looking to eat your lunch with a console going in a different direction.  I’m glad they were smart enough to realize this before it’s too late.

Now if only someone at the NFL would take a lesson in this and reconsider their stupid bag policy.  Come on NFL, Microsoft demonstrated that no company is beyond reproach, just come to your senses and follow suit.  There difference here, unfortunately is that the NFL doesn’t feel the pressure of competitors.  They can be as arrogant as they want. Just remember NFL, the MLB had the same level of arrogance about their sport, and gave up their superiority in the process.

The ridiculous new NFL bag policy

Reacting to this story on ProFootballTalk: League alters bag policy for safety, convenience

What an absolutely stupid rule change.  It only becomes more obvious that the NFL doesn’t give a crap about the fan experience.  I love how their primary reason for this change is to reduce the wait times for fans entering the stadium.

I realize that NFL brass are used to going through their VIP entrances, so let me enlighten them on the typical fan experience: there are already express lines for fans who don’t bring bags to the games! The fans that do bring back already choose to sacrifice their time by standing in a longer line.

There are good reasons why fans choose to bring a bag:

  • Trying to gear up for a cold weather game. In Denver, there’s always at least 1 game that requires a multitude of blankets, layers and hand warmers.
  • You somehow have an aversion to paying $4 for a bottle of water, electing to bring in the same bottle that costs 1/10th as much – same is to be said for snacks.
  • You have young kids that require a diaper bag

The NFL can hide behind “safety” they want, but the reality of the situation is that bags cost the NFL money: be it in the form of additional security that screens them and lost revenue from outside food sales.  For them to claim safety being the issue is deplorable – they just want more Coin.  Let’s be honest: anyone who is looking to bring or do something terrible would already be causing plenty of damage outside of the stadium, or find another way in – just like how two random guys managed to wander their way into the Super Bowl.

I don’t blame the NFL for wanting to operate like the business they are, but I do take offense when they do it in the guise of safety, showing little regard for their customers.  I wonder if their “Fan Conduct Committee” actually includes any paying fans. It’s only a matter of time before the NFL’s customers grow tired of repeatedly being kicked in the ass.

Championship fallout, Cutler cries

What a crazy couple of games yesterday! I love Championship Sunday. In in a football sense, it’s probably the best weekend in the game – even better than the Super Bowl. Instead of one over-hyped game, you get 2 hyped games, that typically deliver in some fashion.

I thought that the Jets/Steelers game was going to be the one to watch, but it turns out Bears/Packers was a more compelling game. Not only was it closer at the end, but it was packed with tons of drama. You have CSU’s own Caleb Hanie leading the Bears from a 14-point deficit and putting them in a spot to win the game. While I began the game rooting for the Packers, I thought a bears win would have been incredibly compelling, if anything for the 2 weeks of distractions this QB situation would cause.

cutlercries

As a football fan I’m extremely grateful for the sacrifice the players make, just so that we can be entertained, and I do feel bad when a player is injured.  I don’t know the workings of Jay Cutler’s body, and when he says he’s injured, I have no reason not to believe him.  At the same time, players need to understand that the perception of a situation can be worse than the situation itself – and this one of those cases.  It’s one thing when fans are questioning his toughness, but when you had players on Twitter (one of the many reasons why Twitter is so compelling) questioning his toughness, it apparently moved Cutler to tears when he found out.

The issue isn’t whether Cutler got hurt. We’ll out find out in the next day how bad the injury is, which will lead to vindication to one side of the debate.  However, the issue lies with the actions that took place before and after the injury that cause the perception of his injury to take shape.

Before the injury Cutler was playing poorly, and Cutler’s body language reflected his displeasure at the way the game was going.  As much as I hate Tom Brady seemingly berating other players on the sidelines (sometimes for his own mistakes), it’s at least a better reaction than hanging your head and staring at the ground.

Then came the moment that the Bears decided to pull Cutler.  Cutler didn’t go back to the locker room to conduct further tests, nor did he even put an ice pack on his knee. He didn’t put on a headset or try to huddle around his replacements when the came back to the bench. Cutler simply sat down, by himself and stared at the ground the rest of the game, completely disengaged.  At that point, I think Cutler would have better served himself being off the field or even out of the stadium, at least he could use the "we’re looking at the injury" excuse.

Again, I’m not going to question the guy’s heart. Only the training staff knows the severity of his injury at the time, and only Cutler knows how he felt during the game. Unfortunately sometimes in life, perception can be more important than the actual chain of events – and I think to many Bears fans (as well as Cutler critics), the perception speaks volumes.

I’m sorry Bears fans, you guys had a good run.  As crazy as Denver’s QB situation is, I’m just glad that Cutler’s no longer a Bronco. Denver has enough controversy already.

Mark Schlereth is a stud

As a biased Broncos fan, I’ve always loved Mark Schlereth, and love his contributions on ESPN.  However today he took it to a completely different level today, addressing the recent crackdown by the NFL against players who are violently hitting: a complex issue, no doubt, but Schlereth makes some excellent arguments. This video is definitely worth watching.

Mark’s right, the NFL is being very hypocritical, sitting on Mt. Pius and leveling hefty fines against players and now threatening suspension.  It was surprising to me that Schlereth has more an issue with the fines than he does with the suspensions, especially considering that NFL player fines are donated to charity.  Also, when a player is suspended, do they not receive a game check for that week – so you’re they’re still getting money taken away from them. I wish Schlereth would clarify that point.  I also think that there’s some built up reprehension in his statement for the mistreatment of retired players suffering health conditions (and rightfully so).

I’m pretty much lock-step with Mark here, but the only issue I take is that he’s rallying behind James Harrison. Please Mark, rally behind anyone but Harrison, who called his incoming fines “travesties” and then went on to say that he’s out to hurt players.  He goes on to explain the different between “hurt” and “injured”, except he said this right after two players he tried to “hurt” could no longer play because they’re “injured” – Harrison has a pretty crappy sense of timing and when to say the wrong thing at the wrong time.  And to cap all of this, Harrison is now threatening to take his ball and go home, not exactly the most mature way to participate in this debate.  It’s not like this is a momentary lapse in judgment for Harrison, as two years ago he justified bailing on the Super Bowl White House trip because Obama’s not a Steelers fan.  Politics aside, if you won the championship in your sport, you go meet the President – that’s just the way it is.

This is shaping up to be a very interesting week, with many more NFL legends weighing in the current state of professional football.  Remember this was all started by Rodney Harrison calling the kettle “black” on Sunday Night Football. Stay tuned.

Now baseball has their “hoodie”

OriginalHoodie McDHoodie

Quick Reaction: Even though we’ve grown tired of Bill Belicheat’s hoodie (which has also spawned Josh McDaniels taking that tradition to Denver), it seems that another coach has decided to join this exclusive club of fashion-insensitive coaches: Tampa Bay (Devil) Rays coach Joe Maddon (Maddon, not Madden):

TBHoodie

Maddon’s hoodie however, has caused much more controversy, since baseball still insists that baseball managers need to wear the same uniform that their batters and pitchers have on.  Yes, they may be permitted to wear a team coat if it’s cold, but certainly not a hoodie.  All that changed this month when MLB Brass decided that Maddon wearing a hoodie would not ruin the tradition of the game, and reversed their original ruling.

Belicheat, inspired by Maddon’s courage, decided to send him a Patriots hoodie.  However the story didn’t specify whether Belicheat chopped off the sleeves before he sent it.

This story reminds me just how ridiculous it is to see these middle-aged & older men wearing these baseball uniforms as if they’re going to step into the batter’s box.  This makes as much sense as having Josh McDaniels or Mike Shanahan strap on some shoulder pads, or George Karl putting on some baggy shorts.  I’m glad baseball’s loosened the reins a bit for cold weather gear, but they should really relax these rules for all games.  Maddon admitted he didn’t want to wear a shirt & tie, but it’d be nice to see these managers in a nice polo or something.