COVID-19 at 2 Months: Invisible Lines Everywhere

After two months with everything shut down, we’re all trying to creep towards “the new normal” of life with COVID-19. There seems to be an abundance of anxiety from all different places. There are those worried that things are being rushed open too quickly with efforts that will be met with sudden spikes of infection, hospitalization, and deaths. There are those who are anxious to get businesses open get the economy moving forward, impatient with the slow rate of progress. There also seem to be those who are not accepting “the new normal”, whether they think the reaction is overblown, or that current mitigation suggestions are not relevant.

As we creep out of lock-down, everyone is drawing their own line of comfort and risk, then see others crossing those lines – whether it’s by strangers, neighbors, friends, or even family members. We’re seeing a vast spectrum of comfort levels being disrupted. On one hand, there are those that feel we’re moving too fast in opening things up and don’t feel comfortable yet leaving the house. On the opposite end, we are witnessing performative virtue signaling in people proudly announcing that they won’t wear masks, actively supporting businesses that are defying the loosened restrictions. It comes across as a performative machismo coated in ignorance, that just seems gross.

In our community, you see people trying to be responsible to an extent. People out walking or biking may not be wearing masks but seem to be trying to keep an appropriate physical distance. However when you go to a store or another public place, you see nearly everyone wearing a mask – now mostly by mandate, but before those dropped I would say 85% of people work a mask during my weekly grocery store run.

Our own neighborhood has been interesting. You see more and more kids out co-mingling, mostly in small groups, but you get this sense of the social bubble expanding as people are now having tertiary social connections through their expanded encounters. I can’t help but still feel a sense of nervousness when I see it.

Our own kids have been back at in-home daycare for over two weeks now, and we’ve felt that was a pretty big expansion of our social connections (going from our own family to now having connections with four other families). The girls are also playing with another neighborhood friend, as well. At this point, that’s been the limit to expanding our bubble, through small baby steps.

At the same time, it’s important to remember that these lines and bubbles are all relative. Colorado now has people able to go back into office settings at 50% capacity, and I’m seeing some of my friends on social media back in those settings (albeit with masks and trying to maintain the social distancing). Then it’s important to remember that we have essential workers that have been in the thick of it all along in the form of grocery workers, delivery drivers, and workers in other services that never shut down and have been living in this tension for months on end.

Everyone has their own backstory, their own circumstances, their own risk assessment, their own way of dealing with it. Right now it’s too easy to pass judgment on people without having the full story. We’re seeing a lot of public shaming going on in social media, with people jumping to conclusions. Sometimes it is warranted, but it does seem that much of it is uncalled for. The reality is that everyone is trying to do what they can to get by and figure out the new normal – or at least the new normal for now.

You’re Doing Video Wrong

When a pandemic hits society and forces everyone to retreat into their homes, video technology has transformed from a novelty to a necessity. For the last two months, people are relying on video conferencing, broadcasting, and live-streaming to replace their face-to-face interaction.

In my 20+ year career working in the technology sector, spending the majority of it working in global remote teams, I’ve spent countless hours in teleconferences (and video conferences) and tried many different technologies and methods to collaborate. Watching those around me try to grapple with the same problems at a larger scale has me offering some suggestions about how to approach video in your daily life.

Your video conference likely unnecessary

There’s a dirty secret about video conferencing, especially for work meetings: 95% of them are unnecessary, usually creating more problems than they solve.

I get that many are trying to fill the void left by abruptly ending face-to-face interaction, and video can help, but only to a very short extent. When sitting around a table in a conference room, you’re not looking at everyone in the face simultaneously, yet that’s the experience that a gallery-view video meeting. This backfires on concentration efforts, where participants become far more concerned with their own appearance, surroundings, and demeanor, rather than focusing on the content of the meeting. This is especially true for larger meetings.

Unless it’s critical that you get non-verbal feedback to your meeting content, keep the camera switched off. While the risk exists that there may be more multi-tasking (which is a fancy term for “not listening”), it’s part of the reality of remote meetings. You’ll also be grateful that meeting attendees can manage their distractions on mute, especially if you have parents with their kids at home. As a presenter, you do get a sense that you’re yelling into an empty cavern without much feedback, but it will feel better over time.

The other important consideration for video is bandwidth usage. With many working from home right now, household bandwidth usage has grown significantly. Your video conference may be clogging the internet pipes in your own house, as well as in your community. Especially if you’re challenged for bandwidth, you may be better off just keeping that camera turned off when you can.

Use a headset if possible

If you’re going to be home for the foreseeable future, invest in a USB headset if you can, or if you’re doing a lot of one-way video lectures, a decent USB mic would do as well.

Having a headset will not only make the audio better on your end (blocking out background noise), but it also improves your listening experience as well. When I was on teleconferences in a crowded office I bought this gaming headset that completely covered my ears, eliminating the background noise.

You might get some comments about looking goofy on video, but your coworkers will secretly thank you for the decent audio, and may even be secretly jealous.

If you’re a musician and looking to do live-streaming, the best thing you could do to stand out has decent audio, especially if you’re going to be playing something louder than an acoustic guitar. If you happen to already have a Shure SM-58 (or another vocal mic), investing in an audio interface would take the inputs from your microphones and port them to your computer, giving a superior audio experience.

Lights and your camera

If you’re lucky enough to have an abundance of sunlight and windows where you work, be mindful of where they’re positioned in relation to you and your camera. Avoid having the windows and sunlight to your back, as the lights are going to wash you out. Ideally, you want the light source to be behind the camera, or lighting you from off to the side so that your face can be the brightest object on the screen. It may be necessary to turn off your background lights as well.

There are the fancy LED rings and studio lights (which are in short supply right now), but the reality is that even a desk lamp placed correctly would be sufficient for most people.

Streaming vs Hosting – it’s not either/or

I’ve seen a lot of people doing live streams on Facebook, from musicians to fitness classes, to public institutions. Facebook does make it easy to Livestream, especially if you’re using a mobile device, and it also rewards you by prominently showcasing your video in everyone’s feed. As nice a job Facebook is about live streaming, it’s awful about rebroadcasting and archiving your video. If you have a fitness class, for example, their interface makes it pretty hard to find the video, burying it deep in your page.

Facebook is also the most draconian about copyright claims. If you are playing music in the background of your video, YouTube will try to identify copyright holders and get them compensated. Worst case, you won’t be able to monetize your own video. With Facebook, however, that same music will get your video taken down, as they aren’t equipped to compensate copyright holders.

The fix is easy: if you Livestream on Facebook, great – but be sure to download the video and upload it to your YouTube channel as well. I would condition people to also go over to YouTube as well. YouTube will reward you (socially and maybe even monetarily) far more than YouTube will, plus you have a place you can refer people to outside of Facebook. If you’re doing something where you’re trying to build an audience, use an email list service like Mailchimp to correspond with them.


Ultimately it’s important to remember that each situation is different and it is easy to go overboard depending on what you’re looking to do. If you’re looking to dip into live streaming or giving long-form video lectures, your level of investment may be more than someone who is just doing a weekly video checkpoint for school. While streaming video is an incredible tool, it’s also most effective when used sparingly.

Do you have any video tips? I’d love to hear them in the comments!

COVID-19: 7 Weeks In, Wearing Thin

As we’re into our seventh week in this COVID-19 shelter-in-place/stay-at-home/quarantine, life has really become a mixed bag of circumstances, consequences, and emotion.

Above all, it’s important to count our blessings: we are still healthy, gainfully employed, and luckily not in dire financial straights, and are lucky to have relatively few struggles compared to many others who have much to worry about. We’re also lucky that we haven’t seen the scary scenarios that were being predicted nearly two months ago.

That said, one word sums up our predicament: uncertainty. It seems that there’s more we don’t know than we know, and the lack of knowledge has forced people to make tough choices between bad options, with no potential good option in sight.

Our own daily lives are encompassed by doing the best we can with what we have, but it becomes difficult to ignore the consequences of the situation. In our own lives we’ve found the rhythm of a daily routine staying mostly at home. Aided by the nice spring weather, our daughters have grown accustomed to lots of independent play outside while we work, but also with more screen time than we’d care to have under normal circumstances. We’re getting by and keeping our sanity in tact.

We do greatly miss school, however. The remote learning that everyone does their best at is a poor substitute for the educational clamoring of a young first grader. While Clara still gets excited about learning, transitioning from play into school is still a struggle, and we can’t help but concede that our own best efforts as working parents fall far short of the quality of education at school. As with all young kids, we’re seeing educational stagnation, but accept this as a necessary short-term step to keep our societal health at bay. This is the way the rest of the school year will play out, all four weeks left of it. Going through pictures from past Mays reminded me that our “last day of school” picture is going to be an interesting one this year.

Colorado itself is transitioning from a “stay at home” order to a “safer at home” phase. The reality is that “safer at home” is basically “please still stay at home”. There are businesses that are starting to open up, trying to balance their own need to ensure the survival of their livelihoods, finding ways to be able to serve customers mitigating as much risk as they can in a sea of uncertainty. For the most part, however, people remain reluctant to venture out. Every time I get groceries or run errands (typically once per week) there’s a prevailing sense that you’re taking your life into your own hands, with the stores filled with a general sense of unease. For the most part, people are trying to follow the government’s directives of maintaining a 6-foot social distancing barrier, as well as wearing a mask. I’m very deliberate in not touching my face, sanitizing my hands right after I get in the car, scrubbing my hands the minute I get home.

It’s not clear whether this is the no normal (for now), or in a weird transitional state towards the new normal – back to the uncertainty. It seems that our town, state, the country is collectively holding their breath to see what’s coming next, but getting a little light-headed along the way.

I don’t mean to paint a grim picture of despair. On the contrary, we are taking the extra time at home as opportunities to work on different projects (like re-doing our garden area), play with our kids, and enjoy our time together as a family.

Our garden work

However, aside from being strategic in our meal planning (to avoid excessive trips out), we’ve had to learn with not having a plan that extends beyond a day – in large part because our options are limited, but also because we’re not quite sure what’s coming next. Right now there’s little we can do besides count our blessings and try to be optimistic about the future, but ready to begrudgingly accept setbacks.

Parenting in COVID-19

As we’ve finished the fourth week of the “Stay At Home” order, with schools and businesses closed, I wanted to reflect on the experience in parenting under COVID-19. I’m putting this here not because what we’re doing particularly stands out from anyone else’s experience, but that I can capture some of the fresh memories before they start to fade.

Home and Routines

In the last four weeks, we have not all driven to any places. In adhering to the “Stay Home” order, Bethany and I have tried not to venture out more than once per week, and only to go to the store to get groceries, cosmetics, and household goods. After filling up the gas tank a month ago, we’ve not even a quarter-tank into it. The girls have been in the car with me to do food pickups (as the schools are offering snacks and some meals for kids), but aside from that have not left the house.

With spending so much time at home, we’re lucky to be in the midst of spring and that we’re able to spend more time outdoors. The girls are at an age where they can play in the backyards by themselves and take advantage of that. We do venture out to the front yard at least once a day, where they ride bikes and roller-blade in the cul-du-sec. When things calm down at work, Bethany and I take turns being out there with our laptops so that we can try to both supervise and still get some work done.

The first week while home full-time, we tried to establish a more rigorous schedule, but had the luxury of Bethany on spring break and able to be present to the kids each day. As Bethany returned to work the following week, we had to let go over the rigors of the schedule and allow it to flow into a routine. That’s changed again now that Clara has started school again.

Our typical day starts with breakfast, now followed by school/remote learning, then they spend the morning either playing inside, watching a show, or playing outside in the backyard. During lunchtime, we may be able to sneak out front and get some more play, followed by afternoon “quiet time”, which consists of spending 1-2 hours in our rooms with our tablets. At that point, one of us can take a break from work and be a little more active in their play before we start making dinner.

Education and Enrichment

Clara Remote Learning

As for school, we’ve familiarized ourselves and expectations with remote learning. With an elementary-aged child, I would argue that they’ve had the most severe disruption in their education, as they probably benefit the most from in-person instruction and interaction with their peers. Our school district has taken an approach that I most appreciate: we’re going to give you some guidance and structure for each day and week, allow for some check-in and interaction with the teacher and class, but for the most part you’re on your own. Grade-wise, the school work is considered optional, leaving it up to each family to do what they can.

I think there’s a tacet concession that we’re trying to avoid educational regression. We’re lucky that Clara was a little ahead in her subjects, but I really do feel for the kids who needed more intervention, especially as their parents probably may not have the luxury of time to provide that extra support. It does make me wonder whether there’s going to be a lasting impact, or if this too will just a blip in their educational career.

We’ve also become accustomed to virtual extra-curricular activities, such as dance class. Again, we’re at a difficult age because our kids are aware enough to realize the change, but are not old enough to appreciate or understand why we’re in this situation. The result is that getting them to start the activity can be like pulling teeth, but once they start they feel a sense of normalcy and even enjoy the experience.

Explaining the Virus

With our kids being 6 and 4, we’ve been very cognizant about how we explain the situation and the information being exposed to them. Rather than watching the news, we end up reading it through websites and hearing it on podcasts, so I think the girls are insulated from overhearing about it too much. I’m sure that they’ve probably heard the terms “corona-virus” and “COVID-19” without knowing what they mean. That said, they obviously are aware that things have drastically changed, with all of us being home.

Rather than talk about COVID-19, many of our conversations have been couched with the “germs” term: We’re staying home because there are some germs out there that can make people really sick, especially if they’re older or are dealing with something else. They’re asking us to stay home so we don’t spread more germs out there. To the extent, I think especially Clara knows at a high level, why her life has been so disrupted, that things are generally closed and that we’re staying home, but hopefully hasn’t heard about all of the hospitalization and death that has been surrounding this pandemic. That said, we’ve been really intentional about not raising their anxiety level.

Maintaining Sanity

The biggest challenge has definitely been trying to find a balance between our responsibilities as parents, the reality of both of us now working from home full time, coupled with the fact that our kids are also home all day. As a working parent, I have valued being able to segment my time, pouring into work while the kids are at school and daycare, then working to be more present to my kids when they’re home. However having the kids home has blurred these lines, requiring context-switching in a matter of minutes, challenging our ability to be effective at anything. Ultimately it has come down to stringing together good days, and accepting that rough days happen and that tomorrow is an opportunity to start fresh. Our biggest blessing is that the weather has been mostly nice and the girls have been able to be outside, you can definitely feel the tension when the weather is cold and we start to get cabin fever.

In the end, it’s still important to put all of this into context: we’re currently healthy, in a safe home, all together. We’ve learned to live through some of the chaos and understand that a home that has everyone present 24×7 is not going to look immaculate, we try to reset at the end of the day and start over again.

COVID-19, Sports and the NFL

Throughout this COVID-19 crisis, it’s been tragically fascinating to watch how this has impacted sports. Despite it being entertainment, sports remain a foundational pillar of our society, in large part that it gives distraction from the problems in our daily lives, as well as provides a commonality for us to rally around (or against, in the case of the Raiders). Obviously lots of serious things are missing from our social fabric right now, but the absence of sports leaves a unique void.

Likewise, it’s been fascinating to watch how the leagues try to figure out what comes next. Weeks after the abrupt shock that was the NBA and NHL vanishing overnight, it still seems that any sports are months away from returning, even in modified gameplay, sequestered teams, in remote locations, without fans.

Then you have the NFL.

The NFL has a large advantage of being in the midst of their offseason, as well as the ability to turning every league milestone into a major event. They’ve been able to portray “business as usual” more than any sports league. As refreshing it’s been to be reading content that isn’t about COVID-19, it’s not clear whether the NFL realizes that they can also sound tone-deaf about being a contact support involving hundreds of people in the field, in stadiums that typically house tens of thousands of fans – all at a time when people see this as a major risk for virus spread.

For Broncos season ticket holders, the first payment for next season was due on March 11, right when our world seemingly changed overnight. For those that are on payment plans, the remaining half of ticket balances are due in June. Those three months might seem like three years later, at a time when we’ll likely still know less than we do know when it comes to the fall, as well as many fans having experience severe economic disruption and challenge since they made their first payment.

Look, I get that season ticket ownership is a privilege, and in the case of the Broncos, there’s a long line of people who would gladly take your spot. That said, the Broncos and the NFL shouldn’t blame any ticket holder who has major reservations about going to in-person games in 2020. I’ve long thought that season ticket ownership is a years-long partnership between fans and the team, where fans are encouraged to financially contribute in both good times (like the Super Bowls), and bad (like the first back-to-back-to-back losing season in the Bowlen era). The tickets in my stewardship have been with the Broncos since the franchise started, and it’s unfair for the NFL to ask fans to potentially risk their lives in going to games, as well as blindly contribute a significant amount of their income for games that they likely won’t be able to attend.

There’s an easy solution to this problem, one that can ensure that both the fans and the team can continue their partnership: allow season ticket holders to defer their 2020 tickets (and second half payment) to the 2021 season. Ticket holders can elect to apply their previous first-half payment to the 2021 season, giving the team assurance that the fans want to maintain the season ticket partnership. In return, the ticket holders forgo their rights to games in the 2020 season, and their seats are added to the “individual game sales” pool that goes on-sale in July, when the league has a better sense of whether and when any in-person attendance would be allowed. Personally, given the amount of public health and financial uncertainty, I would take this deal in a heartbeat.

However, I remain skeptical that this will happen. Given how ruthless the NFL can be, they’ll continue to expect their season ticket holders to make payments on time, for games that likely won’t happen. They’ve already sent an email stating that they’ll refund any games that don’t happen – but of course after the fans have coughed up the money and the team can make interest off the funds.

Come on Broncos and NFL, these are extraordinary times, take this as an opportunity to do right by your long-time fans.