Spending the night in Denver

I’m spending the night in Denver for the evening with Bethany, as she is preparing to walk 39.3 miles over the next two days for the Avon Walk for Breast Cancer.  We ended up getting a hotel down here, as she needs to be up at 4:30am to have breakfast at Washington Park before the race kicks off at 6:30am with opening ceremonies.

This weekend I’m going to be all over the place. I’ll be sleeping in until about 6am and then head over to Washington Park to watch the race commence.  I’ll then hop on my bike and ride around town for the first few cheering stations.  I’m a little nervous about riding my bike in Denver, but I’m sure I have nothing to worry about.  I’ll be following the race route until about 9am, where I’ll head back to my car and drive it to band practice. Afterwards I’ll be hauling my drum set to church, then will try to relax a little bit.  I need to turn in early so I can get back down to Denver at 8am and get back on the bike to see if I can find the cheering station closest to the walkers.

I found the bike route map for the Denver area, where you can download about 30Mb’s of PDF’s (geez!) on their web site.  I need to finish plotting my course for Sunday.

Of course my busy schedule doesn’t compare to what Bethany needs to do this weekend: get up really early and start walking, walk 28 miles and 9 hours later, try to rest up and keep hydrated, get some sleep and get up the next day to talk another 11 miles.  She’s going to do great, but I definitely will be thinking of her throughout the weekend.

How much is too much for IM? (why I’m boycotting Trillian)

Recently I’ve made a decision to stop using Trillian, an instant messaging client that I have enjoyed for over 5 years.  When I discovered it back in 2002, it was an amazing find: a client that enabled me to use all my IM networks with just one program.  At that time it was easy for me to justify sending $25 to Cerulean Studios to purchase the Pro version.  The license you bought it is a bit quirky.  When you go Pro, you get the current version, plus 1 year of support and any software updates.  Ideally, it seems like Cerulean did it with the intention that their pro users are more like subscribers.  The $25 seemed like a good deal and while I would have been satisfied with the version (2) I bought, I was hopeful they would be making more enhancements in the coming months.

Fast-forward to 2 years later, when Cerulean finally releases version 3 in 2004.  The next version looked so sexy and functional that I found myself shelling another $25 to buy the year subscription and get the next version. At this point it seemed like a good deal and I was once again hopeful more enhancements would be made.  Here we are, almost 3 years later and there isn’t even a beta release of their next version.

The latest buzz has been around Trillian Astra.  Announced in late 2005, Astra started requesting alpha testers back in March of 2006, now 14 months later we have yet to see any kind beta (public or otherwise). Astra has been a long time coming, and frankly it’s been too long.  They gave us this awesome preview site in November, and 8 months later we’re no closer to getting our hands on even a beta copy.  As a paying loyal customer of 5 years, I’m tired of waiting.

I realize delays come up and things happen, but when Cerulean has the licensing model that they have – where you get free upgrades for a year – it implies that they make enhancements to their software in a timely manner.  It would be one thing if you paid for a full installation and then rewarded your customers with upgrade pricing, but it’s ridiculous to pay full price each time.  Cerulean expects me to shell out $75 just to IM – yeah right.  I feel especially bad for people who got too excited when their preview site came out in November 2006 and they renewed their subscription – now they’re in danger of not getting a production version of Astra for that year.

The worst part about it is visiting their development blog.  I read about how hard they’re working with development and every week they talk about pushing out a new build to their limited group of alpha testers, then the same insider clique flood the comments with ravings about the latest features.  It’s like standing outside a locked bakery and watching people stuff themselves with cake.  All the while you get the same “we’re opening for beta testing soon” for what is now months.  If anyone dare mentions that no new testers have been invited for months the Cerulean apologists take a bullet for the development team.  “man, leave them be!! those are careful and competent people, buddy.”

As a developer, I understand things take time, but I also understand that in the world of software you don’t work on something indefinitely.  If they’re still adding new features, then the Astra product has a major scope creep problem.  Worse yet, just blogging about how you’re working hard isn’t enough – you have to release something tangible that demonstrates to your customers that you’re working hard.  These closed-off alpha builds aren’t cutting it.  Come on, the Microsoft Vista Development Team thinks you guys are taking too long – at least they’ve had open alphas and betas of Vista.  Not only are your customers now frustrated, but they’re also becoming disinterested.

A few weeks ago, I started using Pidgin (formerly Gaim) as IM client.  It may not be as pretty as Trillian, but it definitely delivers the features most need.  Better yet, they went official with their version 2 release and are making updates on a regular basis.  With all of that for free why do I want to consider shelling out another $25 for empty promises and excuses?  $25 for software I use every day is reasonable, but I’m not going to spend $75+ just so I can IM my friends and co-workers.

At this point Cerulean has lost me as a customer, but if they want to prevent further PR losses they should think about improving their development process:

  • Publish some semblance of a release schedule.  People may criticize you if you have to delay it, but at least something is out there.
  • Open up testing spots, even if you let them trickle in slowly or give them some kind of limited functionality, it gives people something to get excited about
  • Change your pricing model, do away with the subscriptions and reward your longtime customers with upgrade pricing

I’m not trying to pretend to be a great software pundit. I am simply a customer that has enjoyed Trillian in the past but has become disenfranchised due to the perceived lack of progress in the fast-paced world of web software development.  From reading their blog comments, it doesn’t look like I’m alone.

Technorati tags: trillian, astra, cerulean

A great show on Saturday night

This weekend turned out to be a great one for my band Greenfoot.  We had our show at Road 34 – being the featured band on a weekend night.  The night was shaping up to be a great one, and it definitely delivered.  Everything came together for us, and it was really exciting to watch it happen.

A good-sized crowd came to see us.  We know of at least 2 dozen people that came to see us exclusively, and when you add the people who are looking to hang out on a Saturday night, the place has a good crowd.  There was definitely a positive energy, and I was really appreciative of all of the friends that came out.  Everything came together musically, we were excited to debut some new songs and really play out our full set list.  It was incredibly hot on stage, and it was a bit of a challenge to keep hydrated, but it was a blast nonetheless. We were excited to be able to fill out a 2 hour set, and while we started a little earlier than we planned, we managed to fill things out pretty well.

Our T-shirts were also a big hit.  We came up with a creative way to try to help out the bar and keep drink orders flowing, by giving out raffle tickets with each drink order.  People seemed pretty interested in winning the shirts, and a good combination of friends and people we didn’t know won the shirts.  We ended up giving all of them out, but being that the primary goal was for the shirts to be an outreach tool, things fared out successfully.  We’re going to place another order for friends and family and then begin selling them as well.

We also got some pictures on my buddy Matt’s camera, I got them posted on my Flick’r to check out.  Overall we had a blast, it sounds like everyone there had a great time, and we’re trekking towards an awesome summer.

Crap, do I really play with my eyes closed like this???

ASCAP <= RIAA and the other evil empires, hurting musicians

I ran across something tonight that really struck a chord with me, and learned a lot about ASCAP – an organization that uses tactics that should land it on the “evil organizations” list.

The Greenfoot booking machine is running on all cylinders right now, and part of that is because we’re trying a lot of new things.  In mid-July we’re scheduled to play at Pizza Hut of all places.  I realize that “Pizza Hut” isn’t synonymous with live music, but it’s a great concept that we’re really excited about.  As a local musician, I appreciate any way a business tries to outreach to the local music community, and as a band we’re excited to appeal to a different demographic of fans.

Tonight I got an email from the gal that is coordinating the shows, stating that ASCAP (the American Society of Composers, Authors and Publishers) have made their presence known, threatening to take action if any of the band makes unlawful usage of someone else’s music – in the form of cover songs.  They’ve made the Pizza Hut manager aware that they will be on-hand to monitor the shows and make sure no one violates the rules.

I read this and was floored.  I’ve heard bands do cover songs all the time it was under the impression that as long as a band didn’t record or sell a recording of the song – they were fine.  I got on and did some research and found out just how wrong I’ve been.  (Note – I’m not a lawyer and my research consisted of about 30 minutes on Google, so I still have a lot to learn).

First off, a royalty fee needs to be played for every cover song that you do.  Here is where things get crazy – it’s not on the band to pay the fee, but actually on the club owner or promoter to pay the BMI, ASAP, SESAC (this is what I got from MusicBizAdvice.com).  The logic here is that the club owner has the most to gain from you playing that song, which is why they should pay the fee.

I was little surprised to go to the DrummerWorld discussion forum and find that most musicians had little sympathy for the bar owners.   On one hand, I can see how this can make sense, and I can also understand that this is common knowledge and not a big deal to the bar owner that has live bands playing every night.   Where I take issue is that ASCAP is harassing a smaller place (and yes I know I’m talking about Pizza Hut) that is trying to do what it can to support local music, and has this “take no prisoners” approach.  I read a story about how a bar in Oregon was going to have to close down because a band played a cover song at their bar.  In the end they’re hurting musicians in the name of helping musicians.

I realize Pizza Hut (under Pepsi Co.) is a huge corporation with deep pockets, but this idea to bring in live music isn’t coming from a board room – it’s a locally grown idea started by the team that works at that location, in an attempt to partner with and support the local music scene.  These intimidation tactics are only going to result in businesses being discouraged to venture into efforts like these, and abandon it all together.  I hope that the bands scheduled with PIzza Hut draw a good crowd this year, because I wouldn’t blame the owner/managers deciding that ASCAP breathing down their necks is more trouble than it’s worth for next summer.

As band that plays original music – that hurts us.  There aren’t an abundance of venues for original-music bands, and the last thing we need is for places to get shut down in the name of protecting musicians.

This also hurts us on a musical level as well.  Although Greenfoot is original-music, we’re starting to look to playing some cover songs to help us fill out needed time slots, as well as find ways to appeal to new fans.  How many times do you sit in a live-music bar and hear a familiar song that you like, which encourages you to listen and opens your ears for the band’s original material.  The last thing I want to do is watch song-writers get robbed – and if a band is an exclusive cover band making money off other people’s music then they probably should pay – but what ASCAP is doing in cases like ours is simply robbing Peter to pay Paul.

What’s worse, this introduces an entire gray area for our band.  We’ve been asked to play at some company picnics this summer. Naturally this is great exposure for our original music, but the picnickers want to hear songs they also know.  If we play covers, who pays ASCAP?  The company sponsoring the picnic?  The musicians being hired to play?  My girlfriend’s was going to encourage her company to have us play at their grand opening, but with this fee confusion they may just be persuaded to go with a cover band that has a blanket fee established – thanks ASCAP for screwing original-music artists.

This is just another demonstration for the need of copyright reform, and companies employing their archaic business models to cannibalize their own industry.  Do you remember how in the movies when people in a bar randomly break out in song?  I hope if that ever happens to me in real life, no one from ASCAP is sitting at the table next to me (especially if I own that bar).

Technorati tags: ascap, musicians, original-music, copyright, cover songs