Back on January 4, I ranted about the bad experience I had with the Plantronics Discovery 640E Bluetooth Headset that I purchased off Buy.com. I actually received the item back on January 3rd, and the evening of the 3rd submitted a Return request (RMA). I promptly printed it out, boxed the item and on Thursday I couldn’t get that in the mail fast enough. I got a nice tracking number that told me that Buy.com received the item on January 9th. However, here I am on the 24th and my status still shows “RMA Issued”, which indicates that the item has not been received or processed. I sent an email off to Buy.com last week and was told by one of their agents that RMA’s can take 5-7 business days to process (which at the time I was still within that window). However, now over a week later I am losing my patience. I fired off another email to Buy.com support, so we’ll see where things go.
So why am I ranting? Because I really just miss my Voyager 510, and am going through Bluetooth withdrawals. Ugh.. Thanks for nothing Plantronics. Thanks for nothing Buy.com.